IT Service
The Servizio Informatico is in charge of providing Elettra staff, users and guests with network infrastructure, main network services, hardware and software support.
Users Manual
Description of common informatic procedures for all people arriving at Elettra. Company policy for all users requesting computer or network services are described in the document "Disciplinare Tecnico Interno sull’utilizzo delle risorse di calcolo e rete" (italian only).Main network services offered by the Elettra Information Technology dept.
Local Area Network (LAN)The Elettra Local Area Network is based on layer 3 switching technology on a core backbone of 10 Gbps with 1 Gbps available for desktop computers. Wireless networks are available for local staff or guests too.
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The Elettra e-mail service provides any user with a 1 GB e-mail space. |
FTPThe Ftp Upload permits easy file transfers to and from Elettra with an outside "partner" that cannot access the Elettra Intranet. It is based on FTP (File Transfer Protocol), with both nominal and anonymous autentication. By using this service you'll be able to transmit (or receive) files that cannot be transfered via email, due to their exceeding dimension. |
SSHBy the SSH (Secure SHell) service it is possible to connect to the Elettra Intranet from the Internet in a very secure way, or to transfer classified data via SCP (Secure CoPy) and SFTP (Secure File Transfer Protocol).
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File sharingAll the computers connected to the LAN can access the file server sincro-share, which shares a big disk area, so to share files among the Elettra people: both private and public areas are available. |
PrintingA great number of network laser printers is present at the lab. The necessary print queues are handled by the sincro-print server. |
Other Services
Hardware and software supportOur service provides all the users with a first aid in case of hw or sw pc malfunction. Pay attention: only the staff of Servizio Informatico is allowed to carry out or authorize a maintenance intervention on a broken pc. Never do it by yourself! For more information read this document (italian only). |
SoftwareThe IT dept. offers licenses for general use softwares. Ask for them to our service.
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